1. Do you accept insurance?
We are an out-of-network provider, therefore are not contracted with insurances. This provides us the ability to fully treat you as a person and not limited to what insurance “allows” us to treat. You will receive one-on-one treatment with your therapist.

 

2. Can I use HSA or FSA to pay?
Yes, we accept payment via HSA or FSA cards.

 

3. Can I submit for reimbursement through my insurance?

Certain insurances will allow you to submit for reimbursement following your appointment. You may ask us about getting a “superbill” for your appointment to then submit to your insurance, yourself. Please reach out to your insurance provider, to ask if they will reimburse for out-of-network PT. 

 

4. What should I expect at my first appointment?
Wear comfortable clothing that you can easily move around in. Your initial evaluation will include thorough discussions between you and your therapist about what is bringing you into PT. You will then be taken through some movement screenings and full assessment . Physical therapy treatments will be determined once you are evaluated, and will probably include manual therapy, exercises, education about biomechanics and movement patterns, concluding with posture training.

 

​Pelvic health evaluations are much the same as mentioned above with one caveat. Should you need an internal assessment, either intravaginally or intra-rectally, this will be discussed in further detail prior to treatment. This is often used to help further understand your symptoms, however is not a requirement to partake in therapy.  

 

5. Do I need a referral for PT?
As a doctor of physical therapy, we are trained to be the musculoskeletal specialist. North Carolina is a direct access state. This means you DO NOT need a physician’s referral to be seen immediately by a physical therapist.